Shipping policy

Shipping Policy

Urban Storage LLC
Last updated: January 2026

Thank you for shopping with Urban Storage LLC. This Shipping Policy explains how orders are processed and delivered.


Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.

Urban Storage LLC works with third-party suppliers to fulfill orders. Processing times may vary depending on product availability and supplier location.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.


Shipping Time Estimates

Shipping times vary based on destination and supplier location.

Estimated delivery times:

  • United States: 3-5 business days

  • International: 10–25 business days

These delivery times are estimates only and not guaranteed. Delivery delays may occur due to factors beyond our control, including carrier delays, customs processing, weather conditions, or high demand periods.


Shipping Rates

Shipping costs are calculated and displayed at checkout unless otherwise stated as part of a promotional offer.


Shipping Destinations

We currently ship to:

  • The United States

  • Select international countries

If your location is not available at checkout, we do not currently ship to that destination.


Tracking Information

Once your order has shipped, you will receive tracking details via email.
Please allow 24–72 hours for tracking information to update.

If you do not receive tracking information within 5 business days, please contact us.


Split Shipments

Orders may be shipped in multiple packages and arrive at different times due to items being sourced from different suppliers.


Address Accuracy

Customers are responsible for providing an accurate and complete shipping address at checkout.

Urban Storage LLC is not responsible for:

  • Orders shipped to incorrect or incomplete addresses

  • Packages marked as delivered by the carrier

  • Delays caused by shipping carriers


Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are not included in the product price or shipping cost and are the customer’s responsibility.


Contact Information

If you have any questions regarding shipping, please contact us:

Urban Storage LLC
Website: www.urbanstoragellc.com
Email: support@urbanstoragellc.com